NBS Finance
Privacy Policy
How NBS Finance collects, uses, shares and retains personal information when you visit the website, contact us or make a commercial funding enquiry.
NBS Finance is a commercial finance broker and introducer, not a lender. Finance is subject to status, provider assessment and terms. An introduction does not guarantee an offer of finance.
Who we are and what this policy covers
NBS Finance is an unincorporated commercial-finance broker and introducer operating from Pinfold Lane, Southport, Merseyside, PR8 3QL. For privacy questions or requests, email info@nbsfinance.co.uk or call 07849 709772.
This page explains how information is handled when you visit this website, contact NBS Finance or use the commercial funding-enquiry form. A lender, funder or broker partner receiving an introduction provides its own privacy information for processing it controls.
Information you may provide
Information may include your name, role, business and contact details; what the business wants to buy, refinance or fund; information about assets, suppliers, invoices, debtors, customers, contracts, trading history and existing finance; documents you choose to provide; and communications about the enquiry.
Please do not send passwords, card PINs or unrelated sensitive personal information.
Purposes and lawful bases
NBS Finance uses information to respond to an enquiry, understand the business requirement, discuss possible funding routes, prepare an introduction if you choose to continue, protect the service against misuse, manage records and deal with legal claims, complaints or data-protection requests.
NBS Finance normally relies on legitimate interests in operating and protecting a commercial-finance introduction service and responding to business enquiries. It may also rely on steps taken at your request before entering an arrangement and on legal obligations where they apply. Enquiry details are not used for electronic marketing without a separate lawful basis.
Where an introduction is progressed, the lender, funder or broker partner carries out its own assessment and controls the information it uses for that purpose. The form adapts questions to your answers but does not make a solely automated lending decision or approve or decline finance.
Sharing, processors and international transfers
When you submit an enquiry and authorise sharing, NBS Finance may pass the relevant information and documents you provide to suitable lenders, funders or specialist finance partners, including specialist brokers, to review, assess and arrange your enquiry. Those partners may contact you directly about it. We may put an authorised enquiry forward without asking for separate permission after submission. General contact enquiries do not by themselves authorise a lender introduction. The funding form uses a required sharing-authorisation checkbox, separate from optional analytics or marketing choices. Read what happens after a funding enquiry before submitting if you want to understand the introduction process. Information may also be disclosed where the law requires it or where reasonably necessary to establish, exercise or defend legal claims. NBS Finance does not sell personal information.
Duda provides website hosting. Vercel provides form hosting and private file storage, and Neon provides the enquiry database. These suppliers process information under their service terms and security controls. Where a supplier processes information outside the UK, NBS Finance relies on an appropriate transfer safeguard where required.
Retention and security
New or unsuccessful enquiry records are scheduled for review after 12 months. Records for enquiries that progress are scheduled for review after 24 months. Uploaded bank statements are scheduled for separate review after 90 days. A review may lead to deletion, anonymisation or a documented extension where information is still needed for an enquiry, complaint, legal obligation or legal claim. Technical security-event records are normally kept for no more than 90 days; rate-limit and duplicate-submission records are normally kept for no more than two days.
No online service can promise absolute security. Use the contact details below if you believe information has been sent to the wrong place or handled incorrectly.
Your data-protection rights
Depending on the circumstances, UK data-protection law may give you rights to access, correct or erase information, restrict or object to its use, and receive certain information in a portable form. You may also withdraw consent where consent is the basis being used. Some rights have exceptions.
Email info@nbsfinance.co.uk with the subject “Privacy request” or call 07849 709772. You can also raise a concern with the UK Information Commissioner’s Office.
Cookies and related technologies
Read the Cookie Policy for browser-storage categories and privacy choices. With analytics consent, Google Analytics measures website usage and aggregate enquiry-start and submission events, without application answers, contact details or uploaded documents in those events. The application has its own separate analytics choice. On selected public marketing pages, Microsoft Clarity uses behavioural metrics, heatmaps and session replay to understand navigation and improve the website. It loads only after analytics consent, with strict text masking and advertising consent denied. Clarity is excluded from the funding application, calculators, contact forms and sensitive-data pages. Microsoft receives website-usage data through cookies and similar technologies. You can withdraw optional-analytics consent through Consent preferences in the website footer. The Cookie Policy links to the Microsoft Privacy Statement for further details.
Questions about your information?
Contact NBS Finance about a privacy question or request.
Vehicle-sourcing enquiries and National Auto Sales
If you ask NBS Finance to help find a business van, we collect your name, business name, email, phone number and the vehicle requirement you provide, including specification, quantity, budget, timing and whether you may need funding. We use this information to respond to and manage your sourcing request.
The sourcing form asks you to authorise NBS to pass those relevant details to National Auto Sales so its vehicle team can contact you, clarify the requirement and discuss suitable options, pricing and availability. National Auto Sales is a separate business handling vehicle sourcing and supply. Its own privacy information applies to processing it controls; ask the vehicle team for that information.
A sourcing request does not authorise a finance application or unrelated electronic marketing. A separate funding enquiry follows the finance process described elsewhere in this policy. The sourcing form does not request bank statements or other financial documents. Please avoid including unrelated sensitive information in vehicle notes.
NBS keeps the originating enquiry reference and source information to manage the introduction and record its outcome. Contact NBS using the details below if you want to discuss, correct or stop the sourcing introduction. Details already received by National Auto Sales may also need to be addressed with that business.